Privacy Policy

Introduction

Zero Digit is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Submit enquiries through our contact form
• Subscribe to our services
• Make a payment
• Communicate with us via email, phone, or live chat

This information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Business information
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process your transactions and send related information
• Respond to your comments, questions, and provide customer support
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze usage and trends to improve user experience
• Detect, prevent, and address technical issues and security vulnerabilities
• Comply with legal obligations and protect our rights

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Hosting services (Supabase)
• Analytics services
• Customer support tools (Tawk.to)
• Email communication services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

Our website and services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of every website you visit.

Key third-party services we use include:

• Stripe for payment processing
• Supabase for database and authentication services
• Tawk.to for live chat support

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these locations.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: sales@zerodigit.io
• Phone: 0402 650 768